SAP Records and Case Management Functional Contractor - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 26-04-2017 8:39:31 AM
11-05-2017 7:40:27 AM
Mandatory Requirements
• Minimum 2 years proven SAP PSRM experience
• Bachelor’s level degree or appropriate business / technical qualification

Brief overview of job functions
? Provide technical and functional SAP PSRM/Case Management expertise, thought leadership and recommendations to ensure the optimal application of the PSRM/Case Management functionality to meet the City’s requirements.
? Responsible for user support and both formal and informal training of users.
? Development and documentation of business requirements and functional specifications
? Assist with the Design, Building, Testing and Implementation of functionality in the PSRM (Public Sector Records Management) and Case Management modules.
? Configuration of the PSRM and Case Management modules
? Provide knowledge transfer to fellow team members.
? Provide technical guidance and expertise to the team leader.

Key Accountabilities
? To provide solutions for complex business and system problems, where no precedent may exist.
? To implement the solutions in the SAP PSRM and Case Management systems successfully.
? To provide knowledge transfer of SAP PSRM and Case Management and related functionality to the City of Cape Town ERP PSRM Team.
? To provide support to the SAP PSRM and Case Management environment
? Resolve PSRM and Case Management queries logged within agreed timeframes


Knowledge and Skills
Specific Knowledge and Skills
• Extensive configuration experience in SAP PSRM and Case Management – Master Data, Customising and Reporting including custom reports.
• Configuration experience in Cross-Application modules of Authorisations, Classification, Workflow and ECC6 modules.
• Good communication, documentation and workshop delivery skills.
• Previous experience in business process design, gap analysis and specifying custom requirements.
• Working knowledge of technical architecture of SAP tables and structures.
• Good knowledge of Local Government Records Management Regulations, Policies and Procedures.
• Previous experience with integration to SAP Land Use Management applications and ESRI geo systems an advantage.
• Analyzing business requirements - identifying configuration, programming, output files, interface, security and roles requirements.
• Identifying and understanding presenting problems with system functionality.
• Researching and analysing system and product functionality, architecture, configuration and customizing options and interaction with product designers.
• Creating and testing solutions.
• Documenting proposals including identifying alternatives, dependencies, risks, constraints and issues and the rationale for each.
• Identifying resource requirements – time, financial, human.
• Informing and agreeing solutions with business by demonstrating solutions.
• Presenting options for resolving issues, constraints, unique requirements and risks (including implications of each alternative) and resource requirements.
• Researching SAP issues and errors and resolving technical problems.
• Developing detailed business requirement documentation.
• Developing detailed functional and technical specifications.
• Configuring the ERP system and testing components coded by the software factory.
• Unit, string, integration and business scenario testing solutions.
• Designing and managing user acceptance testing.
• Designing and reviewing user training material.
• Resolving problems and issues arising from the testing process and signing off.

Qualifications or Experience
• Appropriate and recognised formal SAP training/experience
• Minimum 2 years’ relevant experience in SAP PSRM and Case Management
• Business / IT degree or equivalent
• Minimum of 3 years experience in a Public Sector environment

Recruiter: Data Knights