Share knowledge by documenting business solutions, compile end-user guides/manuals, providing input to training material and standard business processes/procedures, train trainers, coordinators and key users to increase business and systems know-how / proficiency and nurture a skilled workforce. Resolve system defects within defined SLAs by applying fixes and SAP notes after thorough analysis of trends, system logs, incidents, service requests, reported problems and queries to ensure a robust, reliable and stable SAP environment. Manage systems and data by contributing to the administration of back-up and recovery, security and capacity planning with the use of Data Volume Management tools to trigger the archiving process with which data base growth is monitored to maintain optimized systems that deliver accurate and timely information. Analyse, design, develop and implement SAP solutions according to Activate methodology and policies by analysing business requirements, designing system solutions, configuring SAP, executing unit, integration and user acceptance testing to meet business requirements which are aligned with SAP best business practices without compromising on service.


NQF Level 6 (B Com, B Sc or any IT related tertiary qualifications); 5 years in the field; 3 years in any of the following modules (SD, MM, PM, PP, SCM-APO, QM, SAP-Retail and IS-OIL); 1 years’ experience with Activate / ASAP methodology; 2 years’ experience with Solution Manager

Advantageous Qualification, Accreditation & Experience:

Certification in Production and Inventory Management; CPIM APICS accreditation; SAP Oil and Gas experience; Experience with SAP release levels; Experience with SAP Enterprise support tools (e.g. Innovation Discovery/ Value Maps)