Mandatory Requirement

• Minimum 3 years’ experience developing training material for a SAP solution.
• Minimum 3 years’ experience training users on a SAP solution.
• Experience in working with SAP roles and authorisations for user profiling.
Key responsibilities:
• Produce a well-defined structured training approach and methodology for training requirements, based on an assessment of the user relevant to the SAP Solution being implemented.
• Implement the defined training strategy and approach.
• Develop training material according to identified needs and requirements.
• Conduct training sessions and train the users as per the defined method: eLearning, classroom training, one-on-one training, knowledge articles etc.

Knowledge and Skills:
• Knowledge of the following project methodologies:
- ASAP (Accelerated SAP project methodology)
- SAP Agile
- PRINCE 2
• Exceptional communication skills – both written and verbal.
• Able to work effectively at all levels in an organisation.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Ability to influence others and move toward a common vision or goal.
• Highly organized and responsible in nature.
• Ability to train people adequately.
• Ability to work in a pressurised environment.

Qualifications and Experience

• Minimum 3 years’ experience developing training material for a SAP solution.
• Minimum 3 years’ experience training users on a SAP solution.
• Experience in working with SAP roles and authorisations for user profiling.
• Local Government experience will be beneficial.
• Experience using SPP will be beneficial.
• Experience in training users on Mobile Solutions will be beneficial.