Sea freight Imports Controller - Durban Verfied

Salary Negotiable Durban, Kwazulu-Natal Durban, Kwazulu-Natal more than 14 days ago 29-03-2017 8:54:13 AM
26-04-2017 8:54:13 AM
Responsibilities include but are not limited to:

Providing excellent customer service to both external and internal customers
Mentoring of junior team members on the full forwarding process
Indent monitoring of orders placed with Suppliers
Registration of shipments referring to PSF check sheet.
Arranging Customs clearance and warehouse transfers
Arranging invoices to customers
Arranging final deliveries.
Updating SALOG statuses
Liaising with Customers, Shipments, Agents
Ensure Data Quality is up to date
Resolving queries with customers, finance team and overseas offices
Obtaining handover charges from shipments/other agents
Preparation of cost sheet for invoicing
Lodging of pro-forma claims to shipment and report all damages/discrepancies to relevant parties
Obtaining POD’s for all shipments

Requirements
Matric
Experience in freight industry
Customer Service