Job Description:
Security Operations Manager

Normal Working Monday - Friday (7:00 - 17:00) & work some weekends if need be. Join an industry leader in the Security Industry
Ensure all staff are wearing the correct uniform at all times;

Report all suspicious people and activities;

Report all incidents;

Assist with the removal of all unwanted guests as instructed by the client;

Ensure that a proper head over is done from shift to shift;

Attend to incidents when requested by Surveillance and Security Management;

On the job training with all security staff;

Posting sheet completion;

Ensure that equipment for staff members is in working condition and all faulty equipment reported;

Ensure all staff members on shift are familiar with current and upcoming events and activities;

Monitor radio at all times and ensure all calls are attended to in a timely manner;

Ensure that all banned or excluded guests are captured on Cheeteye;

Ensure that all staff members on duty are in possession of required access cards ,keys and mobile panic buttons;

Ensure the Supervisor on duty conducts system check on all non-gaming camera views and all faults are reported to surveillance;

Ensure all required footage regarding incidents and accidents are saved accordingly and that the footage is reserved on a weekly basis with Surveillance;

Ensure that ALL gates and emergency doors are closed and alarmed in conjunction with surveillance;

Initiating and chairing disciplinary hearings;

Ensure Key Issue audits are conducted on regular basis and all errors rectified;

Compile weekly reports regarding all activities and serious incidents ,to be submitted to the Security Manager;

Ensure all staff has received the relevant training with regards to compliance and adherence to the required legislation;

You will be required to fulfil normal Operations Manager duties

Attend meetings where required for operational purposes;

Strictly EE

PSIRA certification - Grade A; Grade 12 or equivalent qualification;

5 Years’ experience as a Operations Manager or similar position;

Relevant Hotel experience will be advantageous;

Excellent written & verbal communication skills;

Experience in compiling and managing rosters;

Computer literate and knowledge of MS office;

The ability to communicate and present at all levels;

Clean disciplinary, criminal and credit record;

Ability to work under pressure;

Driver’s License and own reliable transport

R23 200, Pension, Medical Aid, Bonus