Senior Assistant Front Office Manager

Exquisite 5* Hotel - Randburg - Gauteng

Three years’ experience in the same or similar position at a 4 or 5 star hotel.

Tertiary qualification at hotel school or something similar will be an advantage.

Main Purpose of Job:

Under the general direction of the Rooms Division Manager and within the limits of established policies and procedure,

responsible for all aspects of Reservations & Front Office Departments to achieve the highest possible guest satisfaction.

Leading and managing all sections of the Front Office Department in order to ensure the highest standards.

Strong administrative and managerial skills.

Experience in and knowledge of all policies and procedures related to Front Office management.

Must have sound knowledge of disciplinary policies and procedures.

Strong people and communications skills.

Strong supervisory skills

Be computer literate and be familiar with Apex front of house system or a similar related system.

Must be able to assist in the management and control of all aspects in front office.

Must be able to assist in management and training of the front office staff.

Must be proficient in English.

Salary R 14 000.00 to R 16 000.00 depending on experience