Senior Business Analyst/Project Manager

Location: Claremont, Cape Town

Requirements:
A degree or similar qualifications
3+ years of project management or business analyst experience within an IT or agency environment
Experience interfacing with clients and managing client expectations
Experience creating BRS, SOW, FSD, MS Project Plan documentation for web projects
Experience working with Agile / SCRUM methodologies and ability to help refine & implement this process
Plan resourcing, track timelines and provide feedback to the Operations Director on team project progress
Experience using project management tools like Redmine / Jira etc
End to end project testing and ability to implement ‘Testing & QA’ processes into our SDLC (where no ‘formal’ processes may exist).
Good knowledge of the terminology and technical aspects related to web & mobile development
Excellent organisational and time management skills
Prepared to travel, if necessary
MS Project
Microsoft Office (Excel, Word, PowerPoint) – are essential
Understanding of internet technologies (HTML, CSS, JS, .NET)
Understanding of CMS products like Umbraco (very advantageous); Episerver; Wordpress; Drupal

Duties:
Managing your own set of more complex (bigger budget) client projects
Meet daily/weekly with the PM team to ensure all projects are on track
Oversee the internal SCRUM process
You will be the first point of contact for the PM team and for clients to escalate any project issues.
You will quality check and input into every Cost Estimate, Proposal, SOW, Project Plan, UX/Wireframes, FSD’s and Testing processes for all projects
Analyse and advise on all client project requirements; technical solutions development; and technical issues from a client management perspective
Implement a formal testing & QA process that we can then sell into clients as a standalone testing service
Input into development and technical discussions
New business sales and sales costings
Manage the project management team (5x staff)
Inputting feedback on staff annual reviews
Mentoring and motivating the team