A client in Cape Town is looking for a well-experienced Senior Business Analyst to join their winning team.
Requirements:
• University Degree
• 10+ Years’ Experience
Responsibilities:
• Business and systems analysis
• Solution design
• Problem solving and diagnostic work
• Forming an integral part of the systems development lifecycle
• Understanding the business issues and data challenges of a client’s organization and industry
• Creating functional specifications and user requirement specifications for user requirements
• Specifications for new features required by clients
• Involvement in functional design sessions with the development teams
• Taking responsibility during the development life cycle to resolve any business related issues requirements
• Performing integration testing to ensure that the solution for a new feature is functioning in an integrated system environment and supporting testing efforts
• Providing production support (3rd line) for helpdesk calls on business related issues
• Taking ownership to ensure a new product features are delivered successfully
• Providing progress reports
• Ensuring issues are identified, tracked, reported on and resolved in a timely manner
• Applying project standards and project methodologies of the company
• Consistently deliver high quality service to our clients
• Providing guidance to junior business analysts
• Managing customer expectations
• Supporting project managers
Experience:
• Experience in the telecommunications industry
• Business and systems analysis experience
• Problem solving and diagnostic acumen
• Understanding of telecoms network infrastructure
• Being able to work in a project/team environment
• Excellent communication skills
• Initiative and creative problem solving skills
• Confidence