The position requires the skills of a dynamic and energetic individual with a minimum of 10 years Insurance Claims Management experience who has extensive leadership skills and experience in leading a diverse team to achieve optimum results

Minimum Requirements,

Qualifications and Experience:
• Matric
• Relevant Business, Legal or Commercial qualifications advantageous
• Additional short term and commercial insurance-related qualifications will be advantageous
• Minimum of 5 years Insurance Claims Management experience

Key Responsibilities:
• Manage the claims registration and administration processes
• Continuously monitor and initiate claims improvement processes and policies
• Ensure compliance to contracted service levels and optimised processes
• Initiate and participate in projects and improvements
• Ensure adherence to policies and legislative requirements
• Lead and motivate team
• Apply basic statistical analysis to track performance variations
• Resolve operational performance variations
• Escalate matters to higher levels and Legal when necessary