Senior Client Manager – Cape Town

We are looking for a Senior Client Manager for an IT Firm in Cape Town.

Purpose of the Position:
The primary objective of the Senior Client Manager is to take multiple account responsibility with the key focus on analysing complex client situations and business requirements through awareness, empathy and asking the right questions in order to influence clients to use The Company’s solutions through an understanding of client needs and articulation of associated value from a client perspective.

Requirements:
General Qualification in Sales (Degree / Advanced Diploma)
IT Qualification advantageous
Honours / Postgraduate Diploma
6 – 8 years’ work experience
At least 6 years’ work experience in an IT Sales or similar environment

Duties:
Take ownership of larger and more strategic clients within the domestic, midmarket or international market segments.
Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for The Company.
Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how The Company can add value through services and solutions.
Conduct a vulnerability analysis of The Company’s position in comparison to that of competitors and vendors, to ensure the client’s requirement is at the heart of the proposed solution.
Use The Company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast etc.

Salary is market related