Main purpose of the job:
Effectively manage client relationships and client assignments. Also, to develop and manage ISA auditors and staff.

Key responsibilities:
• Manages client relationships and client assignments;
• Compilation of coverage plans per year; areas to audit, timelines, hours, staff;
;
• Prepares a comprehensive “Three Year Rolling Plan” for clients;

• Provides major input to the development of the annual IT audit plan;

• Identifies areas subject to audit coverage, evaluates their significance, and assesses the degree of risk inherent in the activity in terms of costs, schedule and quality;

• Conducts risk assessment workshops;

• Continuously monitors IT audit operations;

• Responsible for managing staff on assignments;

• Understands control objectives and frameworks;

• Understands the concept of internal controls;

• Understands systems and processes within organisations;

• Project management; ability to compile a framework for the assignment, execute the plan, set deadlines and write reports;
• Establishes standards of performance, and by review, determines that performance meets the standards; conduct performance evaluations;

• Provides management with reports on audit coverage and results of the audit activity; ability to interpret results;
• Attend audit committee meetings; presentation of risk assessments, audit programmes, working papers, informal queries, draft report;

• Preparation and submitting of invoices to clients;

• Collection of outstanding debts; and
• Responsible for staff development, coaching and on the job training.

Key performance indicators
• Accuracy;
• Deadlines;
• Turnaround times;
• Value add contribution in terms of advice/support;
• Turnaround times;
• Risk control and compliance;
• Risks identified and contained through effective control mechanisms and new business routines;
• Skilled and motivated workforce;
• Effective management of subordinates;
• Subordinates receive necessary training;
• Internal Service Survey/Customer Satisfaction Survey;
• Effective co-ordination and implementation of projects/audits;
• Success of projects/audits;
• Monitoring and reporting systems maintained, timeously and accurately;
• Satisfied and well informed customers;
• Customer retention and satisfaction;
• Identification of problem areas;
• Positive internal audit and compliance report findings;
• Effectiveness of financial controls; and
• Staff costs managed within budget.

Knowledge:


• Certification CISA, CISM, CRISC or CGEIT;
• Computer Literate (MS Office);
• Knowledge and skill in applying internal auditing and accounting principles and practices;
• Understand the concept of internal controls;
• Understand systems and processes within organisations; and
• Keeping abreast of legislation changes.
Experience:

• 4 – 5 years working experience in a similar type industry

Personal Competencies
• Excellent communication skills (verbal and written);
• Team player, approachable, receptive to feedback from others;
• Display levels of patience and understanding;
• Adaptability and flexibility;
• Methodical, accurate and detail conscious;
• Able to build rapport at all levels, interact confidently;
• Ability to work in a pressurised environment;
• Assertive;
• Negotiating skills;
• Good presentation skills;
• Prioritising, ability to manage time effectively;
• Good listening skills, actively clarifying what has been communicated to ensure understanding;
• Integrity, honesty and confidentiality;
• Results orientated and deadline driven;
• Ability to work in a culture diverse environment;
• People management skills;
• Ability to influence;
• Problem solving and decision making; and
• Self-motivated and energetic.