Senior IT Officer - Cape Town
R
38,000
per month
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
03-10-2014 7:31:58 AM
31-10-2014 7:31:58 AM
Senior IT Officer
My client, an established and successful BPO is seeking to employ an experienced:
Senior IT Officer
The environment is that of structure, innovation with a definite focus on people. They take developing staff seriously.
The Role:
The purpose of this position is to coordinate operational work and implement projects. This role will focus on operational and administration functions of the department whilst also ensuring continuous improvement and optimal service.
Main Duties:
Service delivery
Project co-ordination
People management
Qualifying Criteria:
Matric / Grade 12
Microsoft Certification (MCP/MCSA/MCSE/MCTIP)
ITIL Fundamentals
Cisco Certified Network Associate (CCNA) or strong understanding of Networking and Cisco IOS
Certification or strong understanding of VMWare, VDI and virtualisation
Certification or strong understanding of Voice and VOIP technology (preferably exposure to Genesys and Cisco technology)
Understanding of best practice security measures
Understanding of IT Process Structures or ITIL
Strong understanding of scripting for Windows
Understanding of basic Unix commands
Server/systems hardware
Process and System documentation
Data Storage (SAN, NAS)
Windows Desktop & Server OS & Apple OS
Anti-virus software
Backup software
Microsoft Exchange
Cisco Call Manager
Minimum 3 years as an IT Officer
Must be currently employed in a similar role
Advanced MS Suite
Excellent written and spoken command of English
Salary on Offer:
R38,000 - CTC per month – Dependent on experience, plus a substantial annual performance bonus