Senior It Support Technician - Umhlanga
Salary Negotiable
Umhlanga, Kwazulu-Natal
Umhlanga,
Kwazulu-Natal
more than 14 days ago
19-07-2016 4:00:13 PM
16-08-2016 4:00:13 PM
Senior IT Support Technician
Location: Umhlanga, KZN
Salary: Market Related
Purpose of the Role:Building and Maintaining IT-Based Solutions
Requirements:Minimum of 5 years’ experience in the following:- Working as an IT support technician and directly supporting end-users, both face-to-face and remotely
- Troubleshooting & upgrading desktop/workstation and server hardware
- Installing, maintaining and supporting corporate network environments (LAN & WAN)
- Comprehensive knowledge of Windows 7/10 operating systems
- Windows Server operating systems
- Microsoft Office application suite
- Basic networking – routers, access points, switches & firewalls
- VPN and WAN setup/support
- Microsoft Exchange Server
- MCSE or equivalent
- Driver’s license
Advantageous skills:
- Office 365 & other cloud-based technologies
- Advanced networking – routers, switches, wireless, firewalls (Mikrotik, Cisco, Juniper, Fortinet)
- Mac OS & Linux operating systems
- VMware & Hyper-V
Duties:
- Pride in providing high-quality IT support to clients in a courteous and professional manner
- The ability to diagnose and resolve a broad variety of technical issues and faults, and to adapt according to the deadline or output required
- A customer-focused attitude, with strong verbal and written communication skills
- Self-motivated with a constant use of one’s own initiative
- The ability to multi-task and prioritise workload in real-time
- The diligence and discipline to get things done whilst working out of the office
- Passionate about keeping abreast of changes in your chosen area of technology
- The culture of imparting knowledge to co-workers, regardless of years of experience, and to constantly acquire and adopt knowledge from others
- Career-focused with the motivation to forge one’s own path to success within a high-performing team
- The ability to travel and work away from the office for a week at a time when required
- The drive to be the best in the industry in every task one undertakes the details