Senior It Support Technician - Umhlanga Verfied

Salary Negotiable Umhlanga, Kwazulu-Natal Umhlanga, Kwazulu-Natal more than 14 days ago 19-07-2016 4:00:13 PM
16-08-2016 4:00:13 PM
Senior IT Support Technician
Location: Umhlanga, KZN
Salary: Market Related
 
Purpose of the Role:
Building and Maintaining IT-Based Solutions
 
Requirements:
Minimum of 5 years’ experience in the following:
  • Working as an IT support technician and directly supporting end-users, both face-to-face and remotely
  • Troubleshooting & upgrading desktop/workstation and server hardware
  • Installing, maintaining and supporting corporate network environments (LAN & WAN)
  • Comprehensive knowledge of Windows 7/10 operating systems
  • Windows Server operating systems
  • Microsoft Office application suite
  • Basic networking – routers, access points, switches & firewalls
  • VPN and WAN setup/support
  • Microsoft Exchange Server
  • MCSE or equivalent
  • Driver’s license
Advantageous skills:
  • Office 365 & other cloud-based technologies
  • Advanced networking – routers, switches, wireless, firewalls (Mikrotik, Cisco, Juniper, Fortinet)
  • Mac OS & Linux operating systems
  • VMware & Hyper-V
 
Duties:
  • Pride in providing high-quality IT support to clients in a courteous and professional manner
  • The ability to diagnose and resolve a broad variety of technical issues and faults, and to adapt according to the deadline or output required
  • A customer-focused attitude, with strong verbal and written communication skills
  • Self-motivated with a constant use of one’s own initiative
  • The ability to multi-task and prioritise workload in real-time
  • The diligence and discipline to get things done whilst working out of the office
  • Passionate about keeping abreast of changes in your chosen area of technology
  • The culture of imparting knowledge to co-workers, regardless of years of experience, and to constantly acquire and adopt knowledge from others
  • Career-focused with the motivation to forge one’s own path to success within a high-performing team
  • The ability to travel and work away from the office for a week at a time when required
  • The drive to be the best in the industry in every task one undertakes the details

Recruiter: CompuJobs