JOB SPECIFICATION: INTERNAL IT SYSTEMS PROCESS ANALYST

The position requires a combination of the qualities and skill sets. The successful candidate will be required to be knowledgeable in a wide range of software products and platforms that is in use to meet business needs.

The successful candidate will be a motivated and energetic person who takes initiative and enjoys finding solutions to a varying number of challenges. The successful candidate will be detail-oriented, work well in team environments and take extreme pride in their work.

2. Role Description:

• Document and plan systems notes and descriptions for the various operating, financial and Information Technology cycles.
• Conduct risk assessments and risk management processes for the various operational, financial and Information Technology divisions.
• Conduct business analysis and research for prospective applications and systems to that can be implemented to improve efficiencies in the
various divisions.
• Support on implementations and upgrades of the ERP system.
• Responsible for second level support of the ERP system.
• Evaluate and implement business process changes in consultation with the IT manager and business owners.
• Assure system operative continuity by offering support to users and business owners.
• Data migration, data validation and data cleansing, in coordination with business owners and external consultants.
• Look for continuous improvement and process efficiencies.
• Create reports of varied content to be consumed by different business areas.
• Responsible for ad-hoc reporting and development requests.
• Actively involved in the integration projects between varied systems.

3. Skills Required:
• Good knowledge in end to end business processes.
• Good knowledge in mid-level ERP/CRM systems. Example Sage300, Microsoft Dynamics or SAP business one.
• Ability to understand and map business requirements.
• Good knowledge in MS SQL Server.
• Good knowledge in building SQL queries.
• Good knowledge in reporting tools like Crystal reports and SQL Reporting Services (SSRS).
• Basic knowledge of Analysis Services (SSAS) will be a bonus
• Good knowledge in MS office tools.
• Basic knowledge of C# and VB .

4. Personal Attributes:
• Excellent listening skills.
• Negotiation and priority management.
• Strong organizational and writing skills
• Problem solver that seeks best solutions.
• Team player – works well with others and is able to collaborate across functions.
• Positive, self-directed and has a self-motivated attitude
• Communicates effectively.

5. Education:
• Bachelor's degree/diploma in computer science (preferred) or equivalent experience.
• At least 3-5 years of relevant experience.