Responsibilities:
o Structured management cadence (regular staff meetings and reviews)
o Ensure that all staff have appropriate personal development plans
o Coordinates and resolves conflicts between the various stakeholders involved in developing and deploying our products
o Establishes performance standards; communicates and translates vision into actionable results.
o Provides ongoing performance feedback, applies progressive discipline and obtains permission to terminate employees when required.
o Identifies talent and develops training plans and acquisition of resources for staff to ensure knowledge remains current and that staff grow their expertise.
o Close liaison with related departments (PMO; Development; Professional Services; Support; Sales, Marketing).

Education & Qualification
• Relevant Bachelor degree

Relevant Experience
• Commercialisation of software products
• Creating market demand for software products
• Preparing budget proposal and tender responses
• Product management
• Solution architecture
• Conceptualising new software solutions
• Working with business and technology experts to develop complex software solutions
• A demonstrated expertise and experience in positioning technology solutions to executive and technical personnel and business decision makers by reinforcing the value of the technology to the customer’s overall business and/or strategic opportunities
• Building relationships with senior customer decision makers
• Participation in marketing and sales events
• Business administration
• Governance and risk management frameworks
• Leading diverse teams to collaboratively achieve business goals.
• Demonstrates an intellectual and professional leadership style that earns respect and credibility of team and other stakeholders.

Attributes
• Deep technical knowledge
• Strong collaboration skills
• Communication and presentation skills
• Innovative
• Problem solving
• Resilient and maintains a positive outlook
• Organised planner
• Integrity and authenticity
• Approachable leader