Senior Market Specialist / Tourism Consultant - Centurion
? Secure business and effectively cost products.
? Understand the market and margin control.
? Build up and maintain agent / supplier relationships.
? Source new products.
? Develop own sales strategy to secure more business through existing and new agents.
? Work closely with the team to achieve goals.
? Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests.
? Capture and confirm bookings in our in-house booking system.
? Negotiate with suppliers for better rates, cancellation policies and FOC’s.
? Find new suppliers that offer a good service and better rates.
? Follow up on quotes that have been sent out.
? Successfully run groups / tour series / FIT booking.
? Compile welcome packs itineraries.
? Create co-pilots according to itinerary.
? Handling the 24hour emergency phone.
? Prepare guide documentation and brief guide before travel date.
? Work closely with tour guides whilst on tour.
? Participate in supplier training and workshops.
? Reduce the transaction turnaround time.
? Demonstrate good communication skills and customer care.
? Stay current on events and changes of suppliers / product.
? Travel on “educationals” and familiarizations trips.