REMUNERATION
Cost to company between R35 000 – R50 000 (Dependent upon qualifications, experience and skill level) – willing to pay more for the right candidate!
Medical aid (50% paid by company, 50% by employee).
Reimbursement for company travel.
Overtime pay in the form of commission.
Company provided laptop.
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE REQUIRED
- CCNA or CCNE or similar networking qualification a necessity.
- International MCSE or MCSA (on Windows Server 2008) a requirement.
- At least a Matriculation certificate.
- A+, Server+, N+ or similar qualification beneficial.
- Experience with and knowledge of switch configuration including (but not limited to) VLAN’s, trunks, voice prioritisation, spanning tree etc.
- Must be proficient on both HP switching and Cisco.
- Experience with and knowledge of wireless configuration including HP, Ubiquity and FortiGate.
- Experience with and knowledge of configuration and administration of firewalls including FortiGate and SonicWall.
- Good knowledge of Microsoft operating systems with a specific focus on identifying network issues through Windows troubleshooting.
- Good understanding of Windows Event logs and how to identify problems.
- Experience with remote support applications and techniques (e.g. VPN, RDP and VNC).
- Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling and deleting users.
- Experience with the configuration and admiration of Office 365.
- Experience with logging and following up calls with external suppliers and service providers.
- A minimum of two years of relevant networking experience.
- Knowledge of network monitoring software such as
THE MAIN RESPONSIBILITIES OF THE JOB ARE:
- Install, configure and support network related hardware including switches, routers, IP telephony equipment and firewalls.
- Install, configure and support wireless equipment (AP’s and LoS).
- Field and assist with network related queries both remotely and on-site.
- Design networking infrastructures to support (for example) IP telephony, video etc.
- Document networking configurations and prepare both design documents and site configuration documents.
- Install and configure monitoring software such as WhatsUp Gold and Netflow.
- Monitor networking equipment and infrastructure for performance.
- Perform firewall configuration and administration tasks such as rule updates, content filtering changes and health checks.
- To assist with General IT support when not working on networking related issues or projects
- General hardware installation and troubleshooting (desktop and server).
- General troubleshooting on all IT related equipment.
- Respond to and resolve support calls at customer sites.
- Respond to and resolve support calls via remote connection (desktop and server).
- Assist customers telephonically.
- Remote administration of servers and workstations.
- Compile desktop, server and network configuration documentation for client sites.
- Execute orders and follow up service and repairs with external suppliers.
- Identify possible risks or problems and escalate to senior engineer if required.
- Assist with management of the support team and provide 1st line escalation for technical issues (from support engineers).