Senior Reservations Consultant - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 02-08-2015 4:02:42 PM
30-08-2015 4:02:42 PM
Kendrick Recruitment is now seeking a motivated and dedicated Reservations Consultant for a Luxury Travel brand with offices based in Cape Town, South Africa. This Senior Reservations Consultant will need to have an excellent track record and previous 5* experience, as well as great general knowledge of Southern Africa. The core functions of the Senior Reservations Consultant are to:Work closely with the sales team to ensure that trade relationships are supported in a consistent manner. ?Provide accurate and timeous information to trade partners including tour operators, retailers and OTA’s, in ?answering any queries they might have. ?Promote and cross-sell Lodges in the portfolio to ensure bed night sales are maximized in each booking. ?Manage FIT & group reservations effectively and convert them to confirmed bookings timeously. ?Collect payments. ?Liaise & communicate with internal customers effectively, by recording all relevant guest information prior to arrival ?at the lodge. ? ?To be considered for this role you will be required to have: Minimum qualification: Grade 12 ?A minimum of 5 years’ experience in Property Reservations or Front Office Experience is required. ?High competency in the following areas: Communication skills both written and verbal, displaying excellent command of English language ?Numerical skills ?Outstanding telephone manner ?Excellent knowledge of the Hospitality & Service Industry ?Sound sales skills ?Self-awareness and self-motivation ?Sensitivity to guest needs and requirements and an understanding of agent requirements ?Ability to make responsible decisions independently ?Computer literacy (MS Office and E-Res) ?Good organisational skills ?Attention to detail ?Deadline and accuracy driven ?Ability to work under pressure ?Demonstrate an alignment to company values. ?Be willing to work overtime and assist team members when necessary. ? Salary package for this role is negotiable; we are looking for someone who is dedicated and driven and wants to work with one of the top companies within this hospitality industry! Please note in this Senior Capacity you will be working a Tuesday – Saturday week. For more information or to apply please send your CV, profile photo and written references through today… Good Luck!

Recruiter: HotelJobs