Job brief
We are looking for a resourceful Senior Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.
Responsibilities
• Coordinate the entire restaurant operation, including front-of-house and back-of-house
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel’s performance and provide feedback to keep them upbeat and productive
• Estimate consumption, forecast requirements and maintain inventory
• Monitor compliance with sanitation and safety rules and regulations
• Control costs and minimize waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example
• Monitor operations and initiate corrective actions
• planning menus
• advertising vacancies and recruiting staff
• making sure that all staff are fully trained
• keeping staff motivated to provide the highest standard of service
• organizing shifts and rotas
• managing stock control and budgets
• Running the business in line with strict hygiene, health and safety guidelines, you would work closely with the chef
Requirements
• Proven working experience as Senior restaurant manager
• Demonstrated career experience in customer service management
• Extensive food and wine knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• Culinary school diploma or BS degree in Business Administration
Salary will be negotiable from your current salary