Senior Systems Engineer - Durban
Salary Negotiable
Durban, Kwazulu-Natal
Durban,
Kwazulu-Natal
more than 14 days ago
15-02-2018 9:29:57 PM
15-03-2018 9:29:57 PM
SENIOR SYSTEMS ENGINEERUMHLANGA ROCKSNEGOTIABLE PACKAGEIf you are chosen, you will be accountable for managing, maintaining, supporting, and upgrading our ISP and client servers and network infrastructure.
ESSENTIAL COMPETENCIES- Advanced server systems administration (Linux/Unix)
- Advanced networking – routing, switching, firewalling and general IP networking experience
- Advanced DNS administration
- VMware, HyperV, ESXi and related
- A minimum of 5 years’ experience installing, maintaining and supporting a corporate/ISP infrastructure environment.
- A minimum of 5 years’ working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
- A minimum of 5 years’ experience installing, maintaining and supporting corporate network environments (LAN & WAN)
- VPN and WAN setup/support
- Indepth understanding of BGP, OSPF, MPLS, VOIP, VPN
- CCNA/CCNP (or equivalent)
- SAN/NAS technologies
- Drivers license
ADVANTAGEOUS SKILLS
- Mail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)
- Wireless networking
- LAMP stack
- Mikrotik
- BGP, OSPF, MPLS, VOIP, VPN
- PHP & WordPress admin
- Veeam
- Fortinet
- Microsoft Office 365 and Azure experience
- Experience with helpdesk ticketing systems such as OTRS, Zendesk & osTicket, Heat, Remedy, etc.
KEY RESPONSIBILITIES
- Maintenance of our ISP network and hosting environment, including mail, DNS, firewall, web and all virtual server environments.
- Effective involvement in projects and the rollout of solutions to clients.
- Support and maintenance of custom in-house applications.
- Managing the integrity of the network, server deployment, and security.
- Be accountable for effecting remote and onsite IT support to all internal and external stakeholders in the recording and resolution of all IT support tickets logged and/or calls taken
- Provide technical support in terms of hardware, software, systems and administration
- Ensure expected service levels and response times are adhered to
- Follow the company processes to effectively escalate matters with effective resolutions
- Maintain constant communication with end users, engineers, partners and third-party service providers on all matters that require technical support
- Provide after-hours support on rotation with the team
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Build and document network management and telemetry road maps for infrastructure and services
- Integrate network management platforms into the Microsoft cloud for new and existing technologies
- Experience in workload deployments to public clouds: Amazon, Azure, etc
- Architecture and design of fault tolerant systems
- personal attributes
- A professional who understands that best results are achieved through collaborating with others, and not just in working alone
- A natural-born teacher who will do what it takes to up-skill the people around you, and has an opinion on what constitutes great work
- Broadly-skilled with the ability to adapt to different tools or workflows according to the deadline or output required
- Passionate about keeping abreast of changes in your chosen area of technology
- The ability to ingest constructive criticism and work with team input while staying true to the product
- The maturity to work purposefully and steadily under pressure with all kinds of clients
- The culture of imparting knowledge to co-workers, regardless of years of experience, and to constantly acquire and adopt knowledge from others
- A strong online presence (you share your interests on social media) and innate drive to share your knowledge (active participation in the community)
- Career-focused with the motivation to forge one’s own path to success within a high-performing team
- The drive to be the best in the industry in every task you undertake
- The diligence and discipline to get things done, no matter the level or perceived cachet of the task
PLEASE SEND ME A DETAILED CV INCLUDING AVAILABILITY AND SALARY REQUIREMENTS