SYNOPSIS:
To compile domestic, regional and all international travel packages to all corporate clients within South Africa according to Travel Policy and in line with Service Level Agreements.

QUALIFICATIONS:
• Matric
• Diploma in Travel & Tourism / equivalent NQF Level 5

SKILLS AND KNOWLEDGE:
• 5 - 6 years international senior consulting experience
• Understanding of corporate agreements
• In-House experience would be an advantage

KEY PERFORMANCE AREAS:
• Receive travel requests from corporate clients
• Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client
• Receive and resolve travel queries from clients, e.g. provide assistance to the client in the event that they are stranded, missed the flight, etc.
• Compile a quotation on the travel package and forward this to the client
• Arrange bookings as per the approved quote from the client
• Provide booking confirmation to the client once bookings have been made with suppliers
• Confirm final travel bookings with the client
• Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings
• Apply for visa documentation and travel insurance on behalf of the client
• Order foreign exchange as per the clients requirements and ensure delivery to clients
• Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email
• Read and research information in order to remain abreast with changes within the market