Key Responsibilities:

Sales

• Secure business and effectively cost products.
• Understand the market and margin control.
• Build up and maintain agent/supplier relationships.
• Source new products.
• Develop own sales strategy to secure more business through existing and new agents.
• Work closely with the team to achieve goals.

Operations

• Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests.
• Capture and confirm bookings in our in-house booking system.
• Negotiate with suppliers for better rates, cancellation policies and FOC’s.
• Find new suppliers that offer a good service and better rates.
• Follow up on quotes that have been sent out.
• Successfully run groups/tour series / FIT booking.
• Compile welcome packs itineraries.
• Create co-pilots according to an itinerary.
• Handling the 24hour emergency phone.
• Prepare guide documentation and brief guide before travel date.
• Work closely with tour guides whilst on tour.

Financial

• Instruct debtors to raise an invoice.
• Reconcile supplier invoices for processing.
• Assist debtors clerk with invoicing / collection queries.
• Reconcile tour guide expense sheets on completion of tours/check guide salary invoices.

Additional responsibilities:

• Participate in supplier training and workshops.

Qualifications and skill:
Matric Certificate
Certificate in Travel and Tourism
5 yrs+ experience in groups, tour series and FIT bookings
Reduce the transaction turnaround time.
Demonstrate good communication skills and customer care.
Stay current on events and changes of suppliers/product.
Travel on “educationals” and familiarization trips.

Sundry Areas:

It is expected of all employees to perform not only tasks mentioned in the job description, but also directly allocated or extraordinary tasks that could arise.