Job Description

Join this global organization as a Senior Virtualization and Storage Engineer, a minimum of 2 years VMWare and SAN experience is a must.

Qualification:

MCITP
VMWare/Hyper-V
N+
A+

Skills & Experience:

Skills required
Incident Management Skills
Communication Skills (both written and verbal)
Interpersonal Skills: effective collaboration across levels and with team
Analytical and Problem Solving
Technical IT Support
Change Management relating to people
Telephonic Etiquette
Customer Service/ Soft Skills
Virtualization
Storage / SAN

Remote Support Technology
Reporting Principles
Front office remote support Process, procedures and work instruction
Incident Management
Understanding of SLA’s and statement of work
ITIL and other relevant Frameworks
Knowledge of Customer Service Environment
Knowledge in IT implementation

Salary – R40 000 per month