Service Advisor Trucks - Kempton Park Verfied

Salary Negotiable Kempton Park, Gauteng Kempton Park, Gauteng more than 14 days ago 22-10-2014 12:17:45 PM
19-11-2014 12:17:45 PM
A vacancy currently exists at our truck dealership client in Isando for a Service Advisor.

CORE REQUIREMENTS OF THE JOB:
• To have the ability to sell additional products, services and repair work in a professional manner.
• To improve customer awareness of available products and services.
• To promote the company profile.
• To ensure the highest degree of efficiency and understanding of customer requirements.
• To provide customer estimates according to company policy on schedules, times and pricing.
• To initiate job documentation and maintain customer records and follow-up systems.
• To document all warranty work as per the manufacturers' requirements and company policy.
• To ensure all work is carried out as detailed and charged for.
• To ensure all cash sales are charged and money collected on completion of work.

KNOWLEDGE AND SKILLS:
• Must have at least 2 years experience in a service department within the Commercial Industry.
• Direct experience as a service advisor will be an advantage.

QUALIFICATIONS:
• Grade 12
• Customer service and service department on-the-job training