Service advisor - Potchefstroom Verfied

Salary Negotiable Potchefstroom, North-West Potchefstroom, North-West more than 14 days ago 26-01-2017 7:00:53 AM
02-02-2017 7:00:53 AM
Westvaal Group, a dynamic motor dealership group in North West, Free state, Mpumalanga & Limpopo as well as Gauteng, requires a suitable candidate for the position of Service advisor situated in Potchefstroom.

Duties / Responsibilities:
• Assess the Service needs. Promote the sale of labour/ parts and or accesories.
• Document services required, estimations for labour and parts and specify payment responsibilities.
• Maintain contact with the Customer.
• Produce an outcome where there is no comebacks,
• Co-ordinte Service Schedules. Develop and maintain price shedule,
• Maintain appiontment scheduling system and cordinate alternate transportation for customers.
• Ensure Customer Satisfaction by correctly addressing the needs and accurate remedy of the fault.
• Complete required administration in the service proses and maintain Customer files.

Requirements:
• Matric
• Experience in a customer retail experience or a customer environment would also be taken into consideration.
• Computer & Business system knowledge and product knowledge would be an advantage.
• Must be target driven.
• Work independently & be self disciplined.
• A Code 8 Drivers licence
• Good communication and people skills.
• Selling Marketing and Team work skills.

Salary:
Negotiable, depending on experience

Benefits:
Medical Aid & Pension Scheme with an incentive scheme.

Only short listed applicants will be contacted within one week of closing date. Should you not have been contacted within this period, consider your application as unsuccessful.