Service Advisor - Pretoria Verfied

Salary Negotiable Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 03-04-2018 1:34:30 PM
29-05-2018 1:34:30 PM
Our client, a dynamic motor dealership group in North West, Free State, Mpumalanga & Limpopo as well as Gauteng, requires a suitable candidate for the position of Service advisor situated in Jacaranda

Duties / Responsibilities:
• Assess the Service needs. Promote the sale of labour/ parts and or accessories.
• Document services required, estimations for labour and parts and specify payment responsibilities.
• Maintain contact with the Customer.
• Produce an outcome where there are no comebacks.
• Co-ordinte Service Schedules. Develop and maintain price schedule.
• Maintain appointment scheduling system and coordinate alternate transportation for customers.
• Ensure Customer Satisfaction by correctly addressing the needs and accurate remedy of the fault.
• Complete required administration in the service proses and maintain Customer files.

Requirements:
• Matric
• Experience in a customer retail experience or a customer environment would also be taken into consideration.
• Computer & Business system knowledge and product knowledge would be an advantage.
• Must be target driven.
• Work independently & be self-disciplined.
• A Code 8 Drivers license
• Good communication and people skills.
• Selling Marketing and Teamwork skills.

Salary:
Negotiable, depending on experience

Benefits:
Medical Aid & Pension Scheme with an incentive scheme.