Service Advisor - Pinetown Verfied

Salary Negotiable Pinetown, Kwazulu-Natal Pinetown, Kwazulu-Natal more than 14 days ago 13-04-2019 8:03:55 AM
08-06-2019 8:03:55 AM
Clover S.A. (Pty) Ltd manufactures and markets food products in South Africa. It offers dairy products, yoghurt, yoghurt based dairy snacks, groceries, beverages, functional drinks, soy milk, and lactose free and toddler products. The company also provides bulk ingredients, and bulk trading and procurement services.


Requirements

Qualifications and Experience:

Essential: Grade 12
Desirable: Maths 50% and English 50% at grade 12 level
Essential: Relevant Retail/Business Management qualification (External applicants)
1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
Numeracy and stock management experience


Skills, Abilities and Job Related Knowledge:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing
Results and target driven
Sound managerial skills
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills


Competencies:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Relating and Networking
Following instructions and procedures
Working with people
Analysing
Planning and organising
Coping with Pressures and Setbacks