Service and Beverage Manager - Kruger National Park Verfied

R 15 000 per month Kruger National Park, Mpumalanga Kruger National Park, Mpumalanga more than 14 days ago 23-01-2017 10:41:50 AM
24-01-2017 2:11:42 PM
Service and Beverage Manager are required to supervise and control all beverage services standards, ensuring smooth operations, within agreed budgetary limits, retaining responsibilityfor profit and sales in the Lodge Bars and promoting guest serve and satisfaction.

Responsibilities
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements
• Previous experience in food and beverage management or similar position (min 3 years)
• Grade 12 is essential
• Degree or Diploma in hospitality
• Guest focus
• Drive
• Personal Integrity
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets