Service Controller - Port Elizabeth Verfied

R 25000-30000 per month Port Elizabeth, Eastern Cape Port Elizabeth, Eastern Cape more than 14 days ago 03-06-2019 11:27:30 AM
19-06-2019 2:36:35 PM
We are looking for a Senior Service Controller for a Renowned Dealership in Port Elizabeth.

Main Purpose of the position:
To deliver high customer satisfaction
To manage an organised and profitable service department
To mentor and lead all departmental staff

Minimum Requirements:
Must have at least 3 years motor Dealership experience
Matric
Computer Literate
Drivers License
Would suit a male

Advantageous Requirements:
Qualified Motor Technician
Management Certifications
Managerial experience in motor dealership industry
Effective understanding of financial budgeting principles
Effective understanding of 2000/2010 electrical technology
Effective understanding of the Occupational Health and Safety Act (1993)
Effective understanding of the Consumer Protection Act and the Protection of Personal Information Act

Key Performance Areas:
Manage escalated workshop technical problems in conjunction with Workshop Controller
Ensure accurate workshop capacity planning according to available productive staff
Control work in progress on all vehicles in workshop daily to maintain acceptable level
Manage a profitable workshop against budget
Co-responsible for internal Workshop Reports and Processes
Manage risk (financial and non-financial) within department
Maintain good housekeeping within department
Conduct departmental meetings to ensure effective communication
Ensure customer expectations are met etc.

Salary:R25 000 - R30 000 per month + Incentives (Up to R10 000 per month) + Medical Aid + Provident Fund