We are looking for a service delivery manager for our client in Jet Park.
Job specs as below:

To effectively manage the client site on all aspects as recorded in the Job Profile and to assist the Operations Manager with the daily duties as required as well as all client reporting
Assist the Snr Service Delivery Manager with daily duties as and when required as well as with the preparation of weekly / monthly reporting
Monthly customer billing
Resolving Billing Discrepancies
Creating of reports (daily / weekly / monthly)
Delivery and Replenishment of Consumables
Replenishment of Stock
Submission of Weekly and Monthly Stock Counts
Achieve contractual SLA
Monitoring of Incidents
Manage life cycle of logged incidents and drive to resolution
Ensure accuracy of fleet information
Adhere to all processes and procedures
Process communication to all onsite printer assistants
Implementing all change requests
Review all monthly claims and expenses
Adhere to claim deadlines
Establish a professional working relationship with clients
Manage and update servers when required
Work force planning of leave and training
Matric / Grade 12
Basic Hardware Training
Basic Software Training
?ntermediate Microsoft Office Skills
In-house Systems Training
Stock Management
Incident Management
Client Reporting
People Management
General Office Administration
Customer Service
Attention to Detail
Able to work effectively under pressure
Diligent & Efficient
Communication Skills
Team Work
Customer Focused
Energetic
Integrity
Time Management
Planning Skills
Problem Solving
Own initiative
Salary 20k Negotiable dependent on experience(KPI Bonus is not included)