Service Delivery Manager - Johannesburg Verfied

R 8000 per month Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 04-12-2017 1:04:04 PM
29-01-2018 1:04:04 PM
Building strong partnership relationships with candidates
Meet with candidates regularly
Conduct performance appraisals for candidates
Schedule client maintenance and ensure appropriate quality checks have been completed.
Manage Client projects and oversee implementations for on time delivery
Review service failures and produce incident reports when required
Produce and maintain service improvement plans with candidates provided
Ensure appropriate documentation is in place for specific support requirements
Organise and chair monthly/quarterly service review meetings
Identify opportunities for growth and pass leads to Account Executive
Produce ad-hoc reports when required.

Matric certificate
MS office
Relevant certifications
2 references
Job Type: Full-time
Required education:
Diploma/Certificate
Required experience:
Sales And Management: 2 years
Required language:
English
Required licence or certification:
Driver's License