Service Manager - Bellville Verfied

Salary Negotiable Bellville, Western Cape Bellville, Western Cape more than 14 days ago 05-10-2016 1:24:30 PM
01-11-2016 11:38:01 AM
Our client is a franchise dealership in the northern suburbs, they are looking for a strong service manager to manage their very busy workshop.
Job Description Summary
Your main function is to manage a team of staff members to ensure increase in turnover and achieving the highest standard of CSI as well as meeting manufacturers standards and operational guidelines.
Salary on offer: ± R15 000 + Incentives, Medical & Provident.
Duties and Responsibilities
• Providing an informative, professional and friendly link between the customer and the workshop ensuring guaranteed customer satisfaction.
• Daily management of Work in Progress to ensure smooth running of the work-shop and resulting in excellent quality service delivery.
• Management of team of technicians and ensuring productivity targets are achieved.
• Ensuring housekeeping within the workshop is according to Health & Safety standards and reception area is to manufacturers standards.
• Management of staff ensuring all processes and procedures are followed to maximise workshop profitability and quality.
• General management, ensuring all policies and procedures are followed relat-ing to loan vehicles, warranty age analysis, training etc.
Requirements
• At least 4 years in a management position of workshop / service manager managing a medium to large size franchise dealership service department.
• Excellent communication skills in English, both written and spoken.
• Mathematical skills and ability to calculate figures relating to discounts, per-centages, commissions etc.
• Ability to solve practical problems and deal with a variety of challenging situa-tions at one time.
• Computer literacy skills to include Kerridge / Automate and MS Office
• Valid and un-endorsed drivers’ license
• ITC and Criminal Clear Record
• Physically fit to handle the physical demands of this position to perform their job function.

Only CV’s with relevant motor trade experience will be shortlisted, if you have not heard from us within a week, please consider your application unsuccessful.