OUR TRUCK DEALERSHIP CLIENT IN ISANDO currently has a vacancy for a Service Manager. The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability.

QUALIFICATIONS:
Matric
Qualified Technician
Relevant post matric qualification in Management will be an advantage

COMPUTER PACKAGES:
Fully computer literate - Microsoft package
Experience in automate or kerrige

KNOWLEDGE AND SKILLS:
Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise
customers.
Supervision of staff, management of performance, discipline and other staff management related functions.
Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of
accounts, operating controls and composite figures.
Ability to ensure efficient operation of the Service Department through efficientlabour utilization, productivity and sales.
Ability to ensure excellence in customer service.
Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the
Service Department is in line with budgeted labour sales

BEHAVIOURAL COMPETENCIES
Customer focused management
Strong motivational skills
Excellent negotiation skills
Excellentpeople management skills
Focus on driving performance