Service Receptionist - Centurion Verfied

Salary Negotiable Centurion, Gauteng Centurion, Gauteng more than 14 days ago 23-05-2018 12:11:17 PM
18-07-2018 12:11:17 PM
Our motor dealer client in Centurion is looking to employ a service receptionist, must be fluent in Afrikaans.

MINIMUM QUALIFICATIONS / REQUIREMENTS MATRIC

KEY DUTIES AND RESPONSIBILITIES

1 TO ENSURE THAT INCOMING TELEPHONE CALLS ARE CONNECTED IN THE SHORTEST TIME POSSIBLE.
2 TO ENSURE CUSTOMER’S COMFORT WHILST THEY ARE IN THE RECEPTION AREA.
3 TO RING BACK ON OUT-GOING CALLS RATHER THAN “HANG-ON” WHEN PERSON CALLED IS NOT IMMEDIATELY AVILABLE.
4 TO CONTROL ANY MICHENERY/LIGHTING ETC. SO AS TO MAINTAIN RECEPTION DISPLAYS BUT TO LIMIT UNWARRANTED
WASTAGE.
5 TO LIAISE WITH APPROPRIATE MANAGER RESPONSIBLE FOR RECEPTION AREA CLEANERS AND TO CONTROL CLEANER’S WORK
WITHIN THE RECEPTION AREA.
6
7 TO RECORD ALL MESSAGES RECEIVED AND PASS TO RECIPIENT
8 TO ENSURE ALL WEEKLY/MONTHLY REPORTS REQUIRED BY FINANCIAL CONTROLLER ARE MADE PROMPTLY
9 ASSIST WITH GENERAL ADMINISTRATORS DUTIES
10 TO ENSURE THAT ALL CUSTOMERS WHETHER WALK-INS OR TELEPHONIC, RECEIVE THE MOST PLEASANT & COURTEOUS
WELCOME.
11 TO RECORD & PASS ON ACCURATE MESSAGES TO ALL STAFF THROUGHOUT THE DEALERSHIP

13 TO ENSURE ALL TELEPHONE CONNECTIONS ARE MADE PROMPTLY
Carrying out of all reasonable instructions/ duties given to you by any member of Management, from time to time.