Service TECHNICIAN – Durban
Distributors of catering equipment

Salary: R10-12K per month (depending on qualification and experience)

Requirements / Education / Skills
• Matric
• Relevant technical qualification – ideally also a qualification in refrigeration
• 2-3 years technical (workshop and repairs) exp. – including repairs, assembly of equipment, quotations on parts, etc.
• Computer literate (SAP, Excel, Word, e-mail)
• To perform repairs & installations of equipment
• Technical repairs skills including refrigeration repairs
• Excellent communication skills on all levels (speak, read and write)
• Ability to manage customer’s expectations
• Problem solving skills, initiative & Team player
• Ability to consistently deliver quality service even when under pressure
• Time management skills & keen sense of attention to detail

• Knowledge of customer services
• Repair, Testing and quoting on products received
• Maintaining of all tools and equipment
• Product application knowledge of catering equipment an advantage
• OHS Act Knowledge

Overall purpose of the job:
Maintenance and repair work, in accordance with the Company quality and efficiency standards.

Duties and responsibilities will include, but will not be limited to:
• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Work standby and overtime, when required to do so.
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect