PLEASE NOTE: 6 MONTHS FIXED TERM CONTRACT!!!

The Senior Manager: Client Liaison Services will be required to provide support to the Chief Marketing Officer; Develop strategic, operational and project plans for the Division; Oversee the roll out of client liaison services and establishment of offices in provinces; Set targets and operational processes for CLO provincial offices; Drive overall performance across provincial teams and facilitate a stimulating and supportive environment; Maintain, standardise and increase the member services standards across provinces; Ensure that all CLO plans are implemented and service SPN level agreements are adhered to; Develop progress reports with a specific focus on quality, delivery, adherence to deadlines, consistent risk identification and mitigation; Develop and submit analytical reports and presentations showing operational statistics and recent trends to the E:CMA for further use in Exco, Board and Committee meetings; Develop needs analyses to ensure that all project plans are specific, focused and clearly defined.

Hons in marketing, sales, business development or equivalent NQF level in related field; At least 8 years of functional work experience with 5 years Management experience; communication skills; Project management skills; Computer literacy

PLEASE NOTE: 6 MONTHS FIXED TERM CONTRACT!!!