Social Media complaints Consultant - Northern Suburbs
Salary Negotiable
Northern Suburbs, Western Cape
Northern Suburbs,
Western Cape
more than 14 days ago
18-04-2018 7:58:54 AM
13-06-2018 7:58:54 AM
Western Cape Northern Suburbs , Requires a Social Media Customer liaison Officer . Salary is negotiable depending on experience and qualifications . Candidate will have to have up to date knowledge related to social media and management of online engagement with customers . Must be able to escalate issues in a timely response and manage reputation risk control
Matric / Grade 12
Tertiary Qualification
Diploma / degree in Marketing / Communications/ Journalism
Certificate in social Media
4-6 Years customer service experience on social media eg blogging , Facebook etc
2-3 years communication and writing experience handling complaints
English and Afrikaans ( Written and verbal )