We urgently require a software service controller for our client in Jet park.

Specs below
• Must have solid computer skills
• Must be fluent in Windows operation including Microsoft office
• Must have Call Centre experience.
• Must be able to learn new CRM package (OMD)
• Must be fluent and very well spoken in English
• Must have good knowledge of areas in Gauteng and surrounding areas.
• A background in logistics will be a huge plus.
• Able to prioritise, manage and coordinate field technicians
• Strong Administrative Skills
• Excellent Organizational Skills
• Be presentable at all times
• Must be able to handle stress within a highly pressurized environment
• High level of perseverance and able to work under pressure
• Time management skills essential
• Strong communication skills and must be able to communicate well with different types of clients • Strong customer relations and interpersonal skills
• Good problem solving ability

• Must be able to become fully knowledgeable of the operating policies and procedures
• Maintain a cooperative working relationship
• Capable of working in a diverse team
• Motivated and self-confident
• Attention to detail is vital
• Resilient, reliable and energetic
• Manage and direct people based on their skills and priority
• Must be analytical to understand and identify the correct problem.

Skills relevant to a job include education or experience & specialised training ESSENTIAL REQUIREMENTS OF THE POST Minimum educational, qualifications and experience that are required to perform the job competently.
Knowledge • Matric •
Minimum 1 - 2 years Call Centre experience in a highly pressurized environment • Computer skills essential (Microsoft Word, Excel and Outlook)
• Geographic areas and distances

Please send cv in word format
Salary is 7.5-9.5k neg depending on experience