General Manager | ISP
STELLENBOSCH
We are looking for a highly talented software development manager to join our Systems team
in Stellenbosch.

Key Performance Areas and Responsibilities:
Team management
• Manage the companie’s product & software development team
• Continue improving internal processes and ensure employees work as a cohesive unit.
• Manage all aspects of the business’s day to day functions including but not limited
to administration, accounting, HR, sales and marketing as well as reporting.
Stakeholder / customer management
• Engage with all stakeholders on their requirements and manage their expectations.
• Resolve application issues and bugs in a timeous manner, whilst keeping customers informed.
Product architecture and lifecycle management
• Work with the National Systems Manager to understand the overall System environment, all related systems and producing the most appropriate architecture for company
• Maintain and expand the product as directed by the business strategy.
Overall responsibility for product quality and performance
• Provide an acceptable level of application support services to the customer base.
• Provide an acceptable level of system availability and performance levels to the business.
Reporting & Administration
• Produce various operational performance reports at regular intervals.
• Work with the National Systems Manager on development budget requirements.
Requirements:
• A formal IT or relevant business qualification is required
• At least 8 years’ experience in a similar role including but not limited to the following minimum requirements:
- 5 years’ experience in managing software development and its implementation and support
- 3 years’ experience in a senior leadership and management position.
- At least 5 years of demonstrable hands on development experience using the following technologies:
- LAMP (Linux, Apache, MySQL) stack
- PHP, including CodeIgniter, Laravel or similar framework
- HTML, CSS & visual frameworks like bootstrap
- SQL databases, including performance tuning of SQL queries and database instances.
• Experience managing large transaction volumes and processing of large data sets.
• Strong knowledge of building & designing IT systems.
• Knowledge of GitHub, Bitbucket or similar source control systems.
• Knowledge of various payment platforms.
• Knowledge of ISP systems and industry a bonus.
• Knowledge of Radius a strong advantage.
Competencies:
• Excellent verbal and written communication skills.
• Strong understanding of financial management.
• Ability to plan and manage a company’s performance.
• Manage operations and processes within budget.
• Ability to enforce and maintain high standards, even under pressure.
• General and senior management capabilities.
• High level of attention to detail.
• Demonstrable problem-solving skills.
• Strong listening & multi-tasking skills.
• Strong project management skills.
• Ability to resolve conflict.