Software Support Engineer - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
24-10-2018 6:51:38 AM
19-12-2018 6:51:38 AM
Cape Town based South African Software House developing Enterprise (nTier) Application Software, is looking for Software Support Engineers responsible for providing high-quality technical support. The Software Support Engineer troubleshoots and develops technical solutions related to software; creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
Provide external and internal support on software queries
Maintain software components and ensure reliable deployment of new features
Design, develop, test, deploy, maintain and improve software
Taking ownership of software issues, and working with our Development Teams to resolve more advanced issues when necessary
Documenting, troubleshooting and problem resolution steps independently
Responsible for collaborating with a variety of individuals and teams at all levels within the organization
Perform advanced root cause analysis on bugs and databases
Configure and maintain in house scripting
Automate and implement processes
Minimum requirement is Matric with a minimum of 3 year’s solid work related C#/Java/etc.
development experience in the workplace (tertiary exposure excluded). Remuneration package will be tailored according to relevant technical experience.
Programming certification required
Microsoft Windows Desktop experience required
Ideally an IT Diploma or related Degree will be an advantage but is not essential.
Good Object Orientation experience is a must.
Experience working in an Agile development environment preferred but not essential.
Object Orientated Languages required
C#, Java, SQL, Bash, ASP.NET, PERL
Python experience beneficial
Exposure to programming and scripting
Knowledge of Debugging software
DB Visualizer experience
Visual Studio experience