Software Support Engineer - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 24-10-2018 6:51:38 AM
19-12-2018 6:51:38 AM
Cape Town based South African Software House developing Enterprise (nTier) Application Software, is looking for Software Support Engineers responsible for providing high-quality technical support. The Software Support Engineer troubleshoots and develops technical solutions related to software; creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion

Provide external and internal support on software queries

Maintain software components and ensure reliable deployment of new features

Design, develop, test, deploy, maintain and improve software

Taking ownership of software issues, and working with our Development Teams to resolve more advanced issues when necessary

Documenting, troubleshooting and problem resolution steps independently

Responsible for collaborating with a variety of individuals and teams at all levels within the organization

Perform advanced root cause analysis on bugs and databases

Configure and maintain in house scripting

Automate and implement processes

Minimum requirement is Matric with a minimum of 3 year’s solid work related C#/Java/etc.

development experience in the workplace (tertiary exposure excluded). Remuneration package will be tailored according to relevant technical experience.

Programming certification required

Microsoft Windows Desktop experience required

Ideally an IT Diploma or related Degree will be an advantage but is not essential.

Good Object Orientation experience is a must.

Experience working in an Agile development environment preferred but not essential.

Object Orientated Languages required

C#, Java, SQL, Bash, ASP.NET, PERL

Python experience beneficial

Exposure to programming and scripting

Knowledge of Debugging software

DB Visualizer experience

Visual Studio experience

Recruiter: ADA