Solution Specialist SAP SCM APO - Cape Town
- To provide technical solutions which meet strategic and operational objectives of the business. - Technical solutions development and implementation in SAP SCM modules.
Business Process Management: - Implement standards and procedures for business process management with assistance from Architectures and Governance Group - Implement business process management strategy with assistance from Architecture and Governance service group - Own Supply Chain services related business process improvement - Identify Opportunities for business process improvements - Develop business case with divisions for business process management - Manage the delivery of business process management activities - Deliver business process management activities with agreed SLA - Manage quality and timeous delivery of business process management activities - Manage overall resolution of process incidence and problems - Modelling Application Management - Assist Consulting Manager in defining application strategies with input from Application Development Manager and Facilities and Infrastructure Manager - Liaise with architecture and Governance Manager in the definition of application support strategies - Identify opportunities to improve business operations through technology - Understand technology and functionality to map business requirements to technical solutions - Manage business analysis to understand, document and communicate requirements and proposed solutions - Apply ITSM and other appropriate methodologies in team - Execute application planning and preparation - Ensure business blueprints are in place for solutions development / configuration - Manage solutions testing - Management development / configuration and implementation of business solutions - Manage quality and timeous delivery of solutions by team - Manage incident and problem resolution by team - Agree on solution ITSM requirements with Facilities and Infrastructure Manager and Application Support Manager Work Management - Apply project management methodology - Utilise project Office templates - Manage projects / RFEs / Changes / problem
Technology exploitation - Identify opportunities to exploit business solutions - Solicit agreement from Consulting Manager to exploit existing /new functionality
Cost effective service delivery - Identify business opportunities to improve service delivery costs - Solicit agreement from Consulting Manager to improve service deliver costs
Customer Service - Identify opportunities to improve customer service - Solicit agreement from Consulting Manager to improve customer service
Strategic direction - Ability to conceptualise, develop and communicate vision, strategy and goals to set direction relevant to the organisational level and align individual, team and business unit performance to long term strategies and goals
Developing Solutions - The ability to apply own experience, knowledge and skills to identify, analyse, prioritise and make timely decisions to find innovative solutions to complex problems and business issues. The ability to put ideas and recommendations into action to solve problems and achieve results.
Operational Excellence - Sets, communicates and delivers to an ever improving standard of excellence. Continuously examines business processes and identifies and responds to opportunities for operational improvements, productivity and performance gains
Knowledge, Skills & Attributes
Knowledge - Understanding of forecasting models and principles - Understanding of Supply Chain concepts - Ability to configure SAP SCM modules (APO & SNP) Skills - Good interpersonal, communication, problem-solving and analytical skills - Good planning, organising and time management skills Attributes - Attention to detail - Stress tolerant - Ability to work with people of various levels, both in the organisation and in the broader business environment - Ability to operate with little or no supervision - Team player - Concern for accuracy, order and meeting tight deadlines
Qualifications & Experience
- NQF Level 5 or equivalent qualification - SAP Certification - Ability to configure SAP SCM modules (APO & SNP) - Minimum 6 years experience in IT Systems development life cycle - Experience in a full cycle implementation of SCM modules (APO Demand Forecasting and/or SNP) - Minimum 3 years business / commercial experience (advantageous) - Petrochemical or Oil/Gas experience (advantageous)
Closing Date : 10 June 2012
Equity Requirements : Open, however, first prefence will be given to Equity candidates