A global e-commerce leader in technology, online marketing and customer relationship management, is looking for fluent Spanish speakers to join their dynamic, fast-paced team in Cape Town, South Africa. As a member of the Customer Services team, you will be required to provide a professional world class service to the needs of the organization’s global customers.

The key job responsibilities for the Spanish speaking Customer Services Host in Cape Town, South Africa:
- Responding to customer queries by telephone, email and online chats in Spanish language
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
- Performing extra tasks given by managers / shift supervisors as required

Key job requirements for this Spanish speaking Customer Service Host in Cape Town, South Africa:
- Spanish as home/first language essential
- Be available for 24/7 shift rotations
Advantageous Requirements:
- Be in a possession of a degree or a diploma