Spanish speaking Outbound Sales Agent - Cape Town Verfied

R 180000 – 216000 per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 15-03-2018 2:19:16 PM
10-05-2018 2:19:16 PM
A global e-commerce leader in technology, online marketing and customer relationship management, is looking for fluent Spanish speakers to join their dynamic, fast-paced team in Cape Town, South Africa. As a member of the Customer Services and Sales team, you will be required to provide a professional world class service to the needs of the organization’s global customers.

The key job responsibilities for the Spanish speaking Outbound Sales Agent in Cape Town, South Africa:
- Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry.
- Completion of daily sales and dials with set KPI in the Spanish language. A successful sale is measured by a customer claiming a promotion by depositing into their account.
- Execute inbound and outbound campaigns to customers efficiently.
- Establishing and managing key customer relationships for long term reward and benefits.
- Processing pertinent information into relevant databases.
- Performing extra tasks given by managers/supervisors as required – Going the extra mile is key to out performance!
- Adherence to the rules and dialing schedules within shifts that are aligned with specific markets’ during contactable hours.

Key job requirements for this Spanish speaking Outbound Sales Agent in Cape Town, South Africa:
- Matric or Equivalent Qualification.
- Have Spanish as a home/1st language.
- A tertiary education, preferably in sales would be advantageous (Preferred).
- Previous sales experience within a call centre (Preferred)
- Experience with reporting tools, spreadsheets and documents (Preferred)
- A professional tone and attitude (Preferred)
- Be fully computer literate (Preferred)