Special Languages Travel Consultant – Spanish

Leading Luxury Safari Tourism Company.

Must have at least 3 - 5 or more years inbound tour operating experience

Extensive DMC knowledge of at least 2 of the 3 regions that we work i.e. South Africa, Southern Africa or East Africa

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

Creative and out of the box planning and designing of leisure FIT tailor-made itineraries

Managing the reservations process including handling of bookings from quote to finalizing, including invoicing and travel documents

Ensuring turn around times are strictly adhered to according to standard operating practices

Proactive selling of products and services ensuring the best possible itinerary for the guests

Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers

Upholding the values ; Care of the people, Care of land and Care of the wildlife

Good understanding of delivering excellent service to agents/guests

An in-depth knowledge of Tour-plan or a similar booking system

An in-depth geographical, logistical and product knowledge of South, Southern and East Africa

A willingness and aptitude to learn

Fluent in both verbal and written Spanish preferably South American Spanish

SKILLS REQUIRED:

Communication skills and an excellent command of the English language (spoken and written)

Fluent in both verbal and written Spanish preferably South American Spanish

Time & desk management including working in an orderly focused manner

The ability to work under pressure and show initiative

Understanding of the travel industry - inbound Tour Operating specifically would be preferable

Attention to detail

Elaborating in writing explanations or descriptions

Exceptionally client/guest focused

Must be computer literate and have an in-depth knowledge of Word and Excel

Calm and professional manner of servicing agents/guests

An independent, curious and “can do it” nature

Salary R 20 000 - R 22 000 including company benefits.