A global online marketing company has a job opening for a Sports Trading Support Host to join their banking team in Cape Town. The Sport Trading Support Host will be responsible for servicing new and existing customers through inbound and outbound services across all mediums. These services will be focused on customer retention and all interventions will be directed at improving customer loyalty, retention and relationship building.

Key responsibilities for this Sport Trading Support Host job in Johannesburg:

- Responding to customer queries by telephone, email and online chats
- Overall ownership of the customer facing communications and touch-points.
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Customer relationship building and management as well as cross selling of products and services
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers
- Performing extra tasks given by managers / shift supervisors as required

To apply for Sports Trading Host job, Cape Town you will need:

- Matric essential
- Minimum of 3 years’ working experience as a Sports Trading Support Host
- Previous working experience in a Call centre/ Sports Trading Support Host role
- MS office skills essential