Store Leader


Remuneration:Market related
Location:Johannesburg
Job level: Senior
Type:Permanent
Reference:#CUMG-2936
Company:H&M

Job description
Responsibilities:


Deliver exceptional customer service by implementing customer experience strategy

Managing all aspects of a store

Maximizing turnover and profit

Minimise shrinkage by monitoring stock related risks

Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.

Implement change and diversity within store.

Create and implement succession plans and define development action.

Innovative visual merchandising to optimize sales

Maintaining health & safety practices

implement all company policies and procedures.

Deliver exceptional customer service by implementing customer experience strategy

Optimize team through creating an inspiring environment.

Align team members to Company culture and create fun.


Requirements
Behavioural requirements:


Honesty in dealing with cash and finances

Inspirational leadership & passion

Taking ownership

Building & maintaining relationships

Innovation & ability to deal with change management

Thinking adaptability

Minimum requirements:


5 years of Management retail experience

Matric or Equivalent

Microsoft – Computer Proficiency

Driver’s license & own transport (Advantageous)

Clear criminal record

Ability to communicate effectively at all levels.