STUDENT ADVISOR - Pretoria Verfied

Salary Negotiable Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 27-11-2017 5:00:55 AM
22-01-2018 5:00:55 AM
Student Advisor
INTRODUCTION:
College is looking for a Student Advisor to be the first point of contact for student enquiries regarding registration, enrollment and course information. The Student Advisor will further more be reponsible for communicating with prospective students via telephone, email as well as face-to-face meetings, thereby selling and promoting the courses to prospective students.
DESCRIPTION:
Sales and Administration: Answer inbound calls, emails and prospective students that walk into the offices. Assist students with the registration process to ensure appropriate guidance is provided regarding the course requirements and financial obligations. Provide prospective students with the highest level of customer service through effective phone, email and face-to-face communication. Attend school career days, career exhibitions and promotional events if and when required. Deliver presentations on the courses offered as required. Ensure that all Web queries are answered promptly and that the required follow up is maintained. Meet registration targets set by management.
Customer Service and Student Contact: Ensure that all documentation is processed correctly including assisted registration. Ensure that all student queries are resolved quickly and promptly. To build and maintain good relationships with students, parents, clients and colleagues. Drive and ensure high customer service delivery to students.
KEY RESPONSIBILITIES:
Enrolment performance and productivity.
Following Sales cycle and utilising all tools to achieve optimal outcome.
KPI and Target Awareness: Ensure that Enrolment is made and exceeded.
Student Management and Development.
Communication and brand presentation.
Product and Service excellence and expertise
Solution Selling and product proposition
Admin to be updated daily and complete
Communication with Student and Parents for potential enrollments.
Student Mentoring for current students and ensuring the they complete the full duration of their studies.
Traveling to school shows to present our brand and accumulate correct data, you may sometimes be expected to travel for school shows out of Cape Town where we will provide secure accomodation
School Presentations for Grade 12’s.
REQUIRED SKILLS
Excellent command of the English Language, fluency in Afrikaans.
Excellent written and verbal communication skills
Own car essential
Ability to close sales and be target driven
Self-motivated.
Work well under pressure
Work well in a team as well as individually
Exceptionally well presented and professional.
Good presentation skills
Proficient in Word, Excel, Outlook, Web, Databases