Our client based in Cape Town is a leader in Social Media and due to rapid expansion they need an experienced Swedish speaking social media account manager to manage one of their clients in the telecommunications field.

Main Responsibilities:
• Developing innovative and creative ideas and solutions for client campaigns.
• Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers.
• Monitoring and understanding your clients' markets; be aware of market issues and competitive activity.
• Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary.
• Assisting with the production of client reviews with senior clients.
• Assisting in creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client.
• Creating project plans and project specification documents.
• Producing accurate costs estimates, and ensures they are signed off by Account Director and the client before work proceeds.
• Ensuring all billing is completed on time.
• Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure.
• Working with Finance to ensure invoices are paid on time.
• Keeping up to date with timesheets and expenses claims.
• The overall quality of the final deliverable on projects that you manage.
• Ensuring your Account Director signs off all briefs and attends important project meetings.
• Maintaining a central file of essential client information.
Skills/experience required:
• Fluent in Swedish and English
• 2-4 years account handling or client facing project management experience.
• Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget.
• The ability to analyze and resolve problems quickly and effectively.
• Must have experience in either a Telco or Mobile industry.
• Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity.
• Must have strong listening skills.
• Have an understanding of social media and its impact on brand.
• Excellent organizational and time management skills.
• The ability to work under pressure whilst keeping an eye for detail.
• Excellent written and verbal Swedish communication skills.
• Proficient in using Microsoft Office, in particular Word, Excel PowerPoint & Visio

Educational qualifications required:
Marketing or media related degree or equivalent experience.