Are you fluent in Swedish and looking for an exciting new job opportunity in Cape Town, South Africa? Keep reading! A leading outsourcing management services organisation, providing services to a niche group of customers and delivering cutting edge solutions to a global user-base is currently looking to expand their dynamic business with a Swedish speaking Client Service Agent

Your key responsibilities as the Swedish speaking Client Service Agent in Cape Town, South Africa will include:

- Meet daily service level requirements in dealing with inbound and outbound calls
- Meet daily turnaround times by ensuring customer requests are resolved
- Record keeping of enquiries and changes made from inbound and outbound calls on a daily basis
- Check that customer requests are resolved by ensuring that external parties complete the enquiry or change/s within the agreed turnaround time
- Meet daily service delivery to customers as per set quality assurance guidelines
- Maintain customers’ relationships by following quality assurance guidelines

Requirements for this Swedish speaking Client Service Agent job opportunity in Cape Town, South Africa:

- Fluent in Swedish
- Some Customer Service experience
- Credit and Criminal Clear
- Ability to work under pressure
- PC Literacy

If you meet the above requirements for this Swedish speaking Client Service Agent job opportunity in Cape Town, South Africa, we would like to hear from you! Please send your updated CV through today!