Do you have a passion for people, a competitive edge, and a desire to make a difference in a company? We have an amazing job opportunity for a Swedish speaking Customer Associate to join their team in Cape Town, South Africa. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems.

Your key job responsibilities as the Swedish speaking Customer Associate in Cape Town, South Africa:

- Attend to all customer queries relating to online orders or the ordering process via email and phone
- Provide account support to customers
- Act as an advocate for our customers, reporting and acting on observed areas for improvement
- Provide prompt, efficient, detailed, customer-oriented service to all customers
- Actively seek solutions to customer needs and identify trends to appropriate personnel, including possible solutions or suggestions
- Ensure internal reference pages are updated

Requirements for this Swedish speaking Customer Associate job in Cape Town, South Africa:

- Must be fluent in both German and English
- Matric or equivalent qualification
- Solid typing, phone, and computer navigation skills
- Ability to efficiently navigate the internet
- Ability to thrive in a fast-paced work environment while maintaining high quality outputs
- Ability to work as an effective team member
- Positive attitude and a passion for providing excellent customer service
- Effective communication and written skills